December 11, 2015 at 4:40 am

Before You Sign With a Courier, Ask These Questions

A business thrives on its customers. When you are delivering a quality service to quality customers, you are going to grow as a business. Expanding your client base is the best way to grow; that means finding customers in as many locations as possible. A varied customer base allows you to expand to different time zones, climates, and cultural interests. That means shipping goods around the world, though. To accomplish that, you’re going to need a courier you can trust. However, adding another step to your business can narrow your profit margins if you’re not smart. Before you sign with any courier, you should ask a few questions.

delivering a quality service

Can I Track My Pallets?

Keeping track of your cargo while it’s in freight gives you a peace of mind. You can see exactly where your goods are at any point. You can also update your clients on the status of the pallets, which should give them some peace of mind as well.

Can I Track My Pallets

Which Carriers Do You Use?

When seeking a courier quote, be sure to ask them which carriers they use. A great courier will use a wide array of freight companies around the world, but only the biggest and the most reliable. In fact, a good courier should have a close business relationship with as many freight companies as possible. If your courier gets a great rate on shipping, he or she will pass those savings along to you.

seeking a courier quote

What Is the Limit on Pallet Size?

Some couriers limit the size of the pallets, so that they can fit as many different companies’ goods as possible. The very best couriers don’t limit your pallet size. They understand that you sometimes have to ship a lot of goods, and a business that is shipping large amounts of cargo is probably a pretty successful business. Similarly, you should ask what happens if your cargo happens to overhang the pallet’s base. Some couriers don’t accept pallets if the cargo is wider than the base of the pallet; they’ll claim it’s a liability issue, but really they just don’t want to deal with it. The very best couriers don’t restrict pallets with overhanging cargo. As long as the cargo is secure, it ships.

Limit on Pallet Size

Do You Work Internationally?

You want a courier who does international shipping as well. Even if you’re only shipping nationally, you want a good working relationship with a trustworthy courier if you do decide to take on international clients. The levels of international tend to vary, so make sure you know what you’re getting. Some companies consider themselves international because they ship around the entire UK. Others consider themselves international because they ship from Great Britain to mainland Europe. The definition of international shipping is widely varied; shipping from London to Glasgow could possibly be considered international, depending on whom you ask. That’s why it’s so important to ask your courier if they ship internationally, and also ask what they mean by that.

shipping nationally

A great courier can be the best thing to happen to your business; you just have to make sure you’re asking the right questions.